Improving reablement services by using standardised wellbeing surveys

Project aims

This project will explore whether reablement services at 4 local councils in England are able to collect data on users’ wellbeing.

We will use an existing way of measuring wellbeing called ICECAP. This is a brief standardised survey. It evaluates people’s ability to accomplish activities in areas that research shows are important for wellbeing.

We will investigate whether collecting this information through ICECAP is acceptable to service users and staff.

We will combine the ICECAP survey results with other information the services already collect. This includes the users’ age, gender and ethnicity, and the type, amount, and intensity of support users receive.

We will then analyse this information to explore how service users’ wellbeing:

• Varies between different groups
• Changes during and after their reablement support

We want to find out whether the resulting information is useful in helping services to improve the support they offer.

This fellowship project will last until 2027.

What we hope to achieve

We hope that this approach of combining ICECAP survey results with existing information will help reablement services to focus on users’ wellbeing. It could help them adjust how they provide support to better meet users’ needs. By comparing the results across the 4 services, we can share best practice and learning between councils.